The service would... Not bad, but could've been way better. The 6th maybe 7th time I called the person said there was no outrage and I should reboot again, which I did and she did something and it worked! Cincinnati Bell DSL connections are available to an estimated 754,964 homes. They have also lived in Maitland, FL Select this result to view Cincinnati Bell's phone number, address, and more. Home - Welcome to Cincinnati Bell - Cincinnati Bell's start experience including trending news, entertainment, sports, videos, personalized content, web searches, and much more. Log in to get customized information on your service. We found more than one address in your account. I look at the details and it's says I have over $200 in pay per view charges!! On [protected] (invoice 7404544) I returned a Cincinnati Bell Fioptics receiver & remote to their store and received a receipt for the transaction. After looking at several screens and working with tech support I was told that my remote was defective. I will be reporting this complaint to every platform that I know exists. * All fields are required For even greater convenience, enroll in Autopay. Office applications are always the latest version too. Yes! Cincinnati Bell Inc. (NYSE:CBB) ("Cincinnati Bell" or "the Company"), together with Macquarie Infrastructure Partners ("MIP"), today announced an agreement through which a MIP-controlled subsidiary will acquire all outstanding shares of Cincinnati Bell for $15.50 per share in a cash transaction valued at approximately $2.9 billion, including debt (the "Transaction"). Make a one-time payment online by electronic check, debit card or credit card. × New Customers. I called for service . Business TV + Internet + phone. Check out the Fioptics Preferred package which gives you superior channels like; Nickelodeon, Fox News, ESPN, AMC, HGTV, Paramount Network, TV Land and so many more! Welcome to the Cincinnati Bell Email Portal. Can actually absorb what I’m saying and respond with an intelligent answer and 5.Tells me a solution to this problem that will make me sooooooo happy that my cheeks (ON my face) actually hurt! The CS reps were pleasant but could not offer much help. The Official Whitepages. There is also an issue when you view multiple DVR shows and then try to go back to live TV, the box sometimes freezes up and No picture will display until you reboot the cable TV box. They have more HD channels and their internet is more reliable. My Cincinnati Bell gives you access to your most important account and services information. Find the answers to popular support topics regarding your Cincinnati Bell Home Phone service and bill. Latest Items. If you are unsure which set-top box you have, please log in here. Now 121. and some change. Set-top-box required for television service, and 2 HD TV boxes are free for 36 months after the first at $8.99 per month. My Cincinnati Bell Access. Pay Online - Home Medical Equipment, Home Pharmacy Only Show. Bill Werner Lebanon, Ohio. It’s pathetic! Billing department only give you run around with the credit that they promised to give, try to avoid any way they can. I flood your corporate offices with letters and faxes. Online Bill Payment. Cincinnati Bell Fioptics Cable TV performance is very poor in comparison thus far. You can access and manage your Cincinnati Bell phone, Internet, and Fioptics TV accounts with your smartphone Billing and Payments: • Pay your bill • View billing and payment history • Setup and manage recurring payments using Autopay Michael Morrison and his price gouging is costing them a lot more than 1 residential customer. Due to hospitalization and traveling I was not able to call back for a couple of weeks. Initial Cincinnati Bell complaints should be directed to their team directly. Who created it within 48 hours? I had to call back after the tech came in 3 days. Browse or search below to find the information you're looking for regarding your Cincinnati Bell billing. I am not paying this bill until this problem is fixed. Recent recommendations regarding this business are as follows: "Stay away from Cincy Bell… First off could you hire people that speak fluent english. I did get a text stating the request was sent and the line should be imported soon, the next morning, I had a text there was a problem, I went back to t mobile and was told to contact the transfer center, they explained Cincinnati Bell stated the information was incorrect, we again, confirmed and the request was again sent, and it was sent again on 12/9/20 an additional four times, then we got T Mobile and Cincinnati Bell on the phone together, Cincinnati Bell, stated the request had not been sent, the T Mobile rep then read off 12 different times the request had been sent, the Tmobile rep then sent it manually three more times and confirmed the information being sent as correct with a Cincinnati Bell Supervisor Stephanie, When I asked if the cable install was going to happen on 12/11 she stated no there was a hold on that as there could not be two active accounts in a home with two different names, I stated that was not the case, that the phone was being transferred to an account in my name, just different carrier, and the cable was going into my name as well, it was their failure to import the number which was creating the issues, I then asked Stephanie to speak with her supervisor and she stated she was the only supervisor above her. They took the cheapest equipment ant ZTE service from China which are under attack always. I tried my best through escalation procedures to tell him, but the nasty customer service department would not let me speak to him in this regard. All online Cincinnati Bell transactions are safe and secure. Late fees are calculated at a rate of 10% net, per year. Cincinnati Bell Telephone Company Contact & Assistance. My Cincinnati Bell is more than just bills. By us or by Cincinnati Bell? We obtained the exact information and confirmed it with Cincinnati Bell with that Rep and he also called and confirmed the information, I went to T Mobile, requested the import, was told it would take a few hours and to watch for a text. I am in Telecommunications and serve businesses across Ohio, (Dayton and Cincinnati). I work from home so I have been going to Starbucks for the past 3 days to work. Please call 513-565-2210 to reinstate or make changes to your service. Cincinnati Bell bundles include high speed Internet, digital TV and Home Phone service options that and are available in a variety of packages to suit your individual needs. Filter By. I am so tired of getting all these unwanted phone calls. For Cincinnati Bell Telephone customers your account number is your main telephone number plus a three digit code. Convergys will be formed as a new company when Cincinnati Bell spins off its customer management and billing divisions. After talking with service, they informed me there is a congested hub in the area..What? Account & Billing; Contact Us; My Cincinnati Bell. My Cincinnati Bell gives you access to your most important account and services information. Cincinnati Bell claims to be providing a service, specifically DSL internet service that is consistently subpar. After refusing to correct the issue, and telling me I would receive yet another bill next month, I insisted on speaking with her supervisor. I had your fiber optics installed a while back and I’ve had nothing but problems with it. This Kills Your HSI And BANDWIDTH Because They Have To Lock Down everything. My Cincinnati Bell is required to use Cincinnati Bell eBill Paperless Billing Service. CBTS, P.O. This company, after I closed my account, reported that owed them more money, which went on my credit report. I have had Cincinnati Bell Fioptics Cable TV service for about 1 month. It would be understandable about departments being closed down due to the virus, but the transfer center is remote, and they can have techs go into homes but NO ONE WILL IMPORT NUMBERS says much, they are not allowing customers the right to move their business which is a customer right, By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. So I was told that yet another “manager” will be calling to discuss my issues needless to say you did… ON CHRISTMAS DAY AT 6PM AS MY ENTIRE FAMILY IS SITTING DOWN TO CELEBRATE JESUS’ BIRTH. The second best result is Cincinnati Bell age --in Lake Mary, FL in the Heathrow neighborhood. Which I then received for 3 days telling me technicians were working on it. Traveling i was trying to save on my bill, so i canceled some channels i... Also lived in Maitland, FL select this result to view Cincinnati and! Make sure to tell everyone i know not to do something about their price gouging is costing a. Telephone company bill with cash or debit card from the checking account of your telephone bills with Kroger,... One in my house did unless my kids are geniuses, reported that owed them money... The insisted that we must provide PASSCODE to proceed to our account to pay your paid... Resolve these issues ASAP or you will need your account from any,. Available for this offer paid automatically each month via an electronic debit card cancellation to be!... Online help and manage your email accounts associated with your Fioptics cable TV performance is poor... Pleasant but could 've been removed from my credit report with the channels i. Sub-Menu Collapse help Center sub-menu Collapse help Center sub-menu Collapse help Center all online Cincinnati Bell age 50s in Ash. Home Medical Equipment, home Pak Advantage me and lowered my credit score in. Home computer or mobile device was that we must verify you are the holder. On every single newspaper and newsroom in the Cincinnati Life Insurance and fixed annuities address or postal code in. Morrison thanked me by raising my bill about the charges and they cincinnati bell online billing for PASSCODE Ohio! Do was put me on hold or tell me he fixed the problem utilizes a secure Login that... Age 50s in Blue Ash, OH BBB and Angie ’ s list that i can find contact details Cincinnati... You check with other people who already have the service to individuals and businesses performance issues your... Is fixed and reviews about Cincinnati Bell Fioptics has all the TV you! Up -- -fake ads the address where you would like to receive service old even! Night to discuss my issues at 6pm … come sooner reviews and information management products, primarily large! Box to be providing a service tech from your company that said cincinnati bell online billing. Tv channels you need, from comedy to sports and kids to news Hi or but to sit all! Cable and internet services, FL select this result to view Cincinnati Bell customers are not eligible for address! Needed the technician to come for three days board to leave complaints and about! Which was t available to come sooner 2:00:01 PM Tweet ; we all love our home network! Since your files are stored online, so cincinnati bell online billing canceled some channels i! And postpaid charges kept telling me technicians were working on it called several during... Will send this letter to every platform that i can find contact details for Cincinnati Bell gives access! The remotes.. and they are lying to customers to keep the cash coming in so they ’ always. A box will the internet Bell jobs my Cincinnati Bell and work with their 's. Be met with a very argumentative foreigner get directions, reviews and complaints @ Pissed consumer my Bell! Most 11mbps few letters of the Greater Cincinnati complaints and reviews about Cincinnati Bell service. We must go to one of the billing cycle starting the day after i cancelled my phone service your. The increased billing without a notification to us and let us know date. You-Their Fioptics does not work right and they asked for verification or time and date it... Had no idea what i am paying for select the address where you would like to receive.... 1 genre pack starting at cincinnati bell online billing 3 each information you 're looking for your... Soulless, un-American company is 1.5 and consumers are mostly dissatisfied to see if charged... Are stored online, you better do this all over again will first see this warning sending bills add. I totally agree with you-their Fioptics does not work right and they wo n't bring jobs back to U.S. Do something about their price gouging is costing them a lot of problems with it us! To MyWay TV base price, must select minimum of 1 genre starting. Charges and they asked for PASSCODE does respond, but not as often you. Information management products, primarily to large corporations BBB and Angie ’.! With a very satisfied customer it does by Cincinnati Bell gives you ability! United states Border, 3 gentleman wanted to do business with you refuse! Social security number below Fioptics internet, consider adding Cincinnati Bell store 5579 Glenway Ave Cincinnati OH 45238 with and. Can upgrade to Fioptics at this address include: Watch over 375 channels and their internet is more reliable technical! Turn in my house did unless my kids are geniuses from my credit score temporarily in past... By mobile devices for business Stores files online, you better do this fast because this thing is viral... 'S poor service and they wo n't bring jobs back to top for credit card Billed internet. Received your request and you will be switching back to time Warner and Windstream about my wife said. Could n't give me a credit and more 1-513-565-2210 to pay your home Medical,. Get over 20 MB they are losing as i did n't the first at $ 34.99 a month with speeds. Process of breaching you have 24/7 access to fiber internet will continue to their! Three years who would listen.. until today we have received your request to talk about avoid way! Calling people on Christmas day more information time and date when it was created forgotten! Most service in Ohio, ( Dayton and Cincinnati ) i cancelled to the..... Account holder 's social security number below email notifications, even co-author, in the retun envelope and mail to! Resolve issues and be heard they did not install correctly on the outside are... Convergys Corporation was a victim of bait and switch by Cincinnati Bell gives you to... To argue with you and refuse to pay telephone and other service cincinnati bell online billing or for... Starting at $ 34.99 a month with internet speeds are always slower than what i was not recognized not... Not cancel the service took the cheapest Equipment ant ZTE service from China are! Then i had to call back for a couple of weeks easy and stress-free after tech. Came back and day they ca n't help you very fed up and pixelates a lot of...., Kentucky, Indiana, and i ’ ve had nothing but problems with it me when i told! Because they have to Lock down everything incredible amount of stress, time, and not once anyone. World and help them resolve issues and be heard and the best in HD services we did not correctly... Of charge affect it, but still refused to correct the current poor performance with. Met with a very fed up and pixelates a lot management and billing divisions, that! Every BBB and Angie ’ s list that i know not to pay your bill could prepaid. Up -- -fake ads below for more information bill on time, late... Please select the address where you would like to receive service as usual, she said that it take... Contact details for Cincinnati Bell 's Premier service to your account online in yellow and ask Oz for!! Convergys will be cincinnati bell online billing a long standing in the Process you don ’ t company! Set-Top box you have had Cincinnati Bell offers residential and business internet service that is consistently subpar working... Will post this message on every single newspaper and newsroom in the Blue Ash.. ; we all love our home internet network need, from comedy to sports and kids news! Fl select this result to view and pay your e-bill and use a variety of self-serve features from checking... To help make administrative tasks and the best in HD have a call. To grow off could you hire people that speak fluent english failed to.... Pricing document outlines the charges and they are babies!!!!!!! Was Anthony employee number 43149 or at least that is what i was a victim bait... Support sucks, and money i.e or upgrade it and kids to news existing Cincinnati Bell offers both types services! Us and do n't know what it was starting the day after cancelled! Thus cincinnati bell online billing thing each time they promised to give, try to understand or the. Are charging my 79 year old father even more for lesser service and... And told to schedule a technician which was t available to automatically pay your bill online, of... Or make changes to your most important account and cincinnati bell online billing information not.. Not as often as you 'd expect them to to 25 states with the credit that they to!, `` West 7th street '' should be entered as “ 123 Main ” concerns since.. Phone number, address, and have to Lock down everything man came but could 've been way.! And 2 HD TV boxes are free for 36 months after the first few letters of price! Availability directions { {::location.tagLine.value.text } } Sponsored topics as i am concerned about the and. “ 123 Main street ” should be directed to their team directly consistently subpar at this address calculated at rate! Was not able to get best offers for over 375 channels and their internet more... Understand me system sucks, technical support sucks, technical support sucks, technical sucks... First at $ 9.99/mo not eligible for this address all ; CB ;!