Customer Support Whether you’re looking for answers, or just want to let us know how we did, you’ll find many ways to contact us right here. Download PDF TECHNOLOGY PRIVACY STATEMENT. The phone number listed on the back of MoneyPak cards … (Upload .jpg, .jpeg, .png, or .bmp files less than 500kb, otherwise your image will be compressed with lower quality.) boxes not allowed. 28 likes. Here’s how to reach the MoneyPak customer service team. The more info you provide, the faster a resolution can come. However, if you would prefer to contact the company via mail, this is also possible. As of March 2015, MoneyPak service is no longer available for purchase, but the company has replaced this product with Green Dot Reload @ the Register. It is an automated service so can be used at anytime. Check your card’s eligibility. There is no customer service and green dot custo... mer service can't do anything. Check that the prepaid or bank debit card to be used accepts MoneyPak. Help. 28View details › 626-765-2000Press 2 for customer suppor...19 mins. We have detailed below a step by step process on how to talk to a human at Green Dot MoneyPak – based on our own testing of the best way to reach a live person. Filters Any Available Services Reload with Cash Reload Online Accounts Reload with … If you are a victim of MoneyPak fraud, report a MoneyPak card scam online here. First names are limited to 25 characters. Upload an image of the back of your MoneyPak (MoneyPak number must be readable). Please enter your MoneyPak number Cancel Continue Important: Readable images of both the receipt and the back of the MoneyPak are required for assistance. In another significant version of the scam, a victim visits a fraudulent website, finds a phone number and talks with a MoneyPak "customer support representative" about a refund after someone stole funds, say $1,000, from his card. MoneyPak is a convenient way for friends and family to send cash to thousands of eligible prepaid or bank debit cards issued in the U.S. Jump to. It works like a cash top-up card and can be used to reload prepaid cards, to make same-day payments as well as to add money to PayPal account without using a bank account. For help in creating a MoneyPak online account, click here. The "customer rep" tells the victim that he must load $1,000 on his card to … If you weren’t the one who purchased the MoneyPak, have that person send this image to you. For a $5.95 flat fee you can deposit $20 - $500 in cash at 70,000+ retailers nationwide. ), Upload an image of the back of your MoneyPak (MoneyPak number must be readable). Once you enter the requested information, you will be connected to a live customer service person. Locations. You can send $20-$500 for a flat fee of $5.95. FIND SERVICES AND LOCATIONS Filters. Contact Green Dot Corporation customer service. Press 2 for customer support details › or Contact informationInstructions / ShortcutsAverage waitSupport qualityRecommendations. Keep me signed in (Upload .jpg, .jpeg, .png, or .bmp files less than 500kb, otherwise your image will be compressed with lower quality. © 2020 New Rhino, LLC. Contacting Green Dot Via Mail. It is important to note that you may be placed on hold for a while as hold times have been reported to be a little long. The cardholder has to send a text message to the number 43411. Everything about Gift Cards and Prepaid Debit Cards. The issue description limits 100 characters. Please use your home address. Things have changed, my have they changed. Buy a MoneyPak. 877-434-3578 11 mins t. At the prompt, press 4; then you m... 866-795-7597 43 mins Press 4 for Customer Care One of the biggest complaints of the Green Dot MoneyPak is how hard it is to reach a live person. Log in. You should also contact your local police department to file a police report. Transfer Money from a Bank Account to a Prepaid Debit Card, How to Create Western Union Account Online, How to Fill Out a MoneyGram Money Order (Step-by-Step). Green Dot MoneyPak is a financial service which was designed to offer customers a convenient way to send money. See instructions above on how to create a MoneyPak account or log in. Please select a specific issue for assistance. Once you load cash to a MoneyPak, the MoneyPak number on the back of the package is the same as cash. MoneyPak. MoneyPak. MoneyPak will only work with prepaid or bank debit cards that have been activated and are personalized with the recipient’s name. The funds on the MoneyPak will be deposited to the card. Must be 18 or older to use this product. I Google moneypak customer service and the 858-381-3549 was giving..call and talk to a gentleman stating CS told him my issue..he ask for all info for security reason also my Moneypak number.. which was given only because i thought i was speaking with an moneypak CS person..was told my issue would be taken care of in 72hr ..after. Once you have successfully added MoneyPak funds to your prepaid account, you will be able to see the balance of the MoneyPak on your prepaid card based on the amount that was added. To find a MoneyPak location near you, click here. I tried to transfer, but then it said I needed to wait 10 minutes and they knew it was from RiteAid. Last Revised: 12/10/2019. Last Revised: 9/26/2017. Complete the fields below and include as much information as possible. Green Dot MoneyPak Customer Service. Be sure to check out our other articles including our review of Green Dot MoneyPak, how to log in to MoneyPak Account, and how to Transfer Money from a Bank Account to a Prepaid Debit Card. Use our contact form to send non-emergency questions or comments to our customer service team. Sections of this page. If you have questions about your Green Dot MoneyPak and would like to speak with a customer service representative, you should follow the instructions below: Here’s how to reach the MoneyPak customer service team. Call 1- (866) 795-7969. Green Dot MoneyPak FAQs Just purchase a MoneyPak at a store near you and visit MoneyPak.com to reload a card. MoneyPak is accepted by most Visa, Mastercard and Discover … If we can recover funds, we will try to complete your MoneyPak deposit for you. And we generally can provide talking points and tips to speed up the conversation and get a better result. For help in reaching a live person at MoneyPak Customer Service, see our MoneyPak Customer Service Live Person post. Scratch off the secure MoneyPak number on the back of the package to get started. Just purchase a MoneyPak at a participating store near you and create a secure login at MoneyPak.com to add money to a card. I went next door to RiteAid and purchased and loaded $50 on a Green Dot MoneyPak. To verify your identity and to create your Secure Login so you can use MoneyPak, please provide your home address. (Upload .jpg, .jpeg, .png, or .bmp files less than 500kb, otherwise your image will be compressed with lower quality.). We hope this post on Green Dot MoneyPak Customer Service was helpful. Scratch off the box to reveal your MoneyPak number on the back of the MoneyPak package. If you weren’t the one who purchased the MoneyPak, have that person send these 2 images to you. Check by SMS; The SMS text service can also be used. 28 likes. The victims, now with the proof, agree to the terms of payment, which involves using a MoneyPak card to transfer the money for the additional channels. try these numbers. Map List. The process is done on a standard mobile phone. I Google moneypak customer service and the 858-381-3549 was giving..call and talk to a gentleman stating CS told him my issue..he ask for all info for security reason also my Moneypak number.. which was given only because i thought i was speaking with an moneypak CS person..was told my issue would be taken care of in 72hr ..after. If you are a victim of MoneyPak fraud, report a MoneyPak card scam online here. If you have any other prepaid or bank card brand, continue with the remainder of the form. 20View details › 866-785-6963Press 1 to register your ca...29 mins. The Green Dot call center that you call into has employees from India and is open 24 hours, 7 days according to customers. We’ll use this information to communicate any important info or updates about your case. The detailed description can not be less than 10 characters, The detailed description limits 300 characters. The more we know, the better we can help. MoneyPak is available at 70,000 retail locations nationwide, such as pharmacies, grocery stores, and convenience stores. The easiest way to get in touch with the Green Dot Card customer service team is to call them. You will get directed to a live person after a few tries. Then purchase a MoneyPak at any of thousands of retail stores nationwide. Green Dot’s MoneyPak is used to add money or reload other prepaid and bank debit cards. This includes the following stores: Pick one up for a flat fee of $5.95 and load up to $500. Submit a fraud claim to Green Dot immediately. You can call Green Dot Corporation at (800) 473-3636 toll free number, write an email, fill out a contact form on their website www.greendot.com, or write a letter to Green Dot Corporation, 3465 E Foothill Blvd, Pasadena, CA, 91107, USA. Service fee and limits apply. MoneyPak. MoneyPak is a convenient way for friends and family members to reload deposit money eligible prepaid and bank debit cards. Before you call the Green Dot MoneyPak Customer Service team, it is important to know what the top issues people call customer service for and what you should expect if you are calling about one of the following issues: Here’s how to reload the money from the MoneyPak onto your Prepaid Debit Card: The first time you use MoneyPak, you will need to enter your MoneyPak number and create a MoneyPak.com Secure Login. Next, enter your MoneyPak information and then press 5 (for “Additional information”). Listen to the options to see if any of them apply to your issue, and select the one that most closely represents your problem or concern. Please provide the following information as it appears on your receipt: Other details Provide as much detail about the issue as you can. On your phone, call the customer service number, and wait for the automated menu to begin. GetHuman always knows the way to live chat with a company like Green Dot when it's available. Download PDF ... to deliver more relevant advertising and to know your choices about not having this information used by certain service … Continue. Last Name can only contain letters, spaces and '-'. We’ll help you resolve your issues quickly and easily, getting you back to more important things, like shopping with your new prepaid card. * Required for assistance. A MoneyPak can be used to send $20-$500 in cash for a $5.95 flat fee. MONEYPAK TERMS AND CONDITIONS. However, before we do that, we will give you a brief summary of the Green Dot MoneyPak Card and what you should know before calling customer service. The Green Dot customer service line is operated 24-hours a day, seven days a week. If you have questions about your Green Dot MoneyPak and would like to speak with a customer service representative, you should follow the instructions below: Here’s how to reach the MoneyPak customer service team. First Name can only contain letters, spaces and '-'. https://support.gree...online/ customer service sub...28 mins. MoneyPak customer support can only be accessed by e-mail request via the website’s online portal. Chatting with Green Dot Customer Service. If you have a Green Dot, GoBank or Walmart MoneyCard, enter your card number. Person post please let us know in the comments section below MoneyPak card online! Fee you can see—leave spaces for numbers that were scratched off information and then press (... 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