I had questions about my account and was treated kindly, professionally, and respectfully. Products were constantly out of stock and not restocked in a timely manner. A free inside look at company reviews and salaries posted anonymously by employees. My shipment was three days late, and possibly lost. Even during our Stay At Home orders due to Covid-19, Thrive Market provided a way for us to continue our work while feeling comfortable and provided a sense of relief/stability during uncertain times. Only the latest review will count in the company's TrustScore. I had an issue with a bag of sea salt when I opened my last order... Hole in bag which spilled out most of the contents. days instead of 4, so I expect faster blessings again! Thrive Market Review Conclusion. Thrive Market Cost: Thrive Market does have a membership cost, but I think it pretty much pays for itself if you use it at least once a month. Check out what 2,355 people have written so far, and share your own experience. Easy to use and awesome products and fast! Healthy Living Made Easy Get the highest quality, healthy and sustainable products delivered at member-only prices. They also have conquered their bad reputation with the subscription model by giving you a heads up when the trial period is coming to an end. Can’t imagine life without it! Also, please allow an extra 10-14 business days for shipping during these busy days. It’s like an online Whole Foods. Most unexpectedly and for the 1st time ever portions of my order arrived damaged. While I did have a few products damaged upon arrival on occasion, they were easy to work with and great with returns and refunds. We receive excellent customer service to resolve any issue that comes up. Not only is this highly unethical and fraudulent, I am fairly certain it is illegal. 2018 Review of Thrive Market – Online Wholesale Organic Grocery Store. They are one of the best! Since 2015, Thrive Market members have donated more than $1.5 million at checkout, which funds the shopping budgets of their Thrive Gives members and sends Thrive Market staples to families in crisis. Thank you, Thrive Market! (Okay she didn't offer to come make dinner for my family but that probably IS too much to expect). In full disclosure, I’ve been a regular customer of Thrive Market for years and recently they became a sponsor of this website. ❤️. I prefer our local farmers market for produce, so this is not a problem for me. Customer service was quick to fix this issue and issued a refund for the damaged goods. Called about an issue with my order. Thrive Market Review: Finding Affordable Organic Groceries Has Never Been Easier Talia Abbas 6/24/2020 'Hellish': Covid deaths have struck younger Latinos. Extremely friendly and helpful staff that goes above and beyond to help you. We waited weeks and weeks and weeks for our orders. We used to love Thrive. Instead of recognizing their limitations and protecting the customers who had been with them, it seems they tried to expand without the necessary infrastructure. Our Member Services team would be happy to help with that; you can live chat with them on the website, send an email to firstname.lastname@example.org, or give us a call at (866) 419-2174. Do you agree with Thrive Market’s star rating? If only I had 100 friends, I could earn $2,500. Very thorough and the shipping is wonderful. Free shipping on most orders! Thrive Market is a regular part of my grocery shopping for a couple of years now. Thrive Market Review: is the place to shop for your healthy and organic groceries. I will definitely be back soon! In addition to saving time and money at the grocery store, some sites, such as Thrive Market, offer a selection of health foods that are good for you and the planet. Here's the economic, social fallout. August 18, 2020 at 1:17 PM. Took less than 5 mins. Here we give you a quick review on the retailer based on their offerings, service and first-hand experience to help you make an informed decision. Also when my package showed up, the miracle noodles were in a zip lock bag with peanut butter and the bags had busted. The most obvious disadvantage of Thrive Market is the $59.95 membership fee.It works out to only $5 a month, but you have to pay for the entire year, so adding 60 bucks to your food bill at one time is prohibitive for some. Cheaper prices than WFs. I especially like how easy it was to shop by diet, which was amazing and the selections were great!The reason for the 4-star was the shipping. I will say this right up-front – I love Thrive Market – they carry wonderful products, and I get pretty excited about saving so much money on healthy food and other items. I received my recent Thrive Market order and the box was opened/damaged and no longer sealed. Thrive Market is a membership program, which was the biggest issue holding me back from signing up right away. Super friendly staff, very easy to get a hold of, professional and strive to go above and beyond. I order and pay (they don’t give me free stuff) once a month because Thrive Market reliably has the high quality food that I want to feed my family and offers the convenience of online shipping plus great prices.. We're so sorry if our temporarily limited store hours last year were an inconvenience, these limits have been lifted and our team has been able to increase our inventory back to pre-COVID levels. Overall, Thrive Market is a super affordable and pretty quick way to get nutritious healthier convenient food delivered to your door. Unfortunately, this was not the case. I am just at a place where I don’t need it but will definitely reactivate my account in the future. They call it Thrive Gives. 144 likes. Thrive Market is an online grocery store that offers natural and organic foods, household items, hygiene products, make-up, along with other items at comparable prices you’d find at your local grocery store. Read my Thrive Market review and save an extra 20% on your first three orders! Not only did they resolve my inquiry, but made sure I was completely satisfied and all of my questions / concerns resolved before the chat ended. Excellent service and efficiency! They also offer great deals on price discounts, free shipping at certain levels, Thrive cash and discounted prices compared to what I would pay if I went into my local grocery store. Their home brand products were great quality and though not always cheaper, the convenience and variety of products made up for it. Most of the boxes I receive are stellar on packaging, it’s only been the ones that have been packed poorly or too tight that have come with damaged items. Thrive market is a website that sells organic and healthy foods at lower prices than a grocery store. Recently I didn’t receive an order that was confirmed delivered. This article reviews the Thrive Patch and whether scientific evidence supports its promises. Thrive Market had a total of 190 reviews on the site with an average rating of 4.29 out of 5. Thrive Market sells healthy food at 25%-50% cheaper than other stores all year. Representative was helpful and provided great service. They even offered me a special deal to keep my membership, but I declined. Then I discovered that I could get a 30 day free trial before committing to the … I like how quickly I received the products I ordered. I appreciate how effortless it was and how friendly your customer service representative was. However, the customer service was able to offer me a refund for my not so miracle noodles. I love getting all of my specialty healthfood and supplements here! This is the first time I have ordered from Thrive and I have had a positive experience. Buy food online at Thrive Market. Chatted with a customer rep. who was very helpful and immediately apologized and offered me a refund. Since CoVid-19 it’s the first time we’ve needed to rely on food delivery service to our home. My last order arrived in 2! All of the ones I looked through were marked “resolved” or “answered.” When a couple things in my latest thrive order were delivered damaged, they were quick to get back with me and to make things right! In the past, my time of ordering varied the delivery by 1-4 days. I will definitely be back. I returned from Dr. appointments by 9A & was thrilled to see Autoship was already captured my order. I contacted customer service quickly and they promptly submitted my order again and it will be shipped out quickly. Can’t wait to try some new items I ordered. | Read 21-40 Reviews out of 1,668 Lisa Peterson blinn says. I chatted online with them and now have a refund to get a new one. It completely slipped my mind. They replaced it for free ($70 order). 145 Thrive Market reviews. After being told it’s “going to be delivered tomorrow” twice, I was able to get a refund and am able to buy what I needed and more in a new shipment. Excited to get started. Do you agree with Thrive Market’s star rating? For an easy way to see what's in stock, click here. GMO verified everything in the market!!! When it came time for our membership renewal, we decided to cancel. I am blown away by Thrive Market’s customer service. Let’s get the negative stuff out of the way first. 7,720 talking about this. boxes, Alaska, Hawaii, Puerto Rico, or Canada… We tried to be patient as we were all navigating difficult times but the bumps became too big for us to overcome. Get the best healthy groceries delivered to you, and save up to 50%. Thanks for the assist TMkt! If you know miracle noodle, they are liquified, so I had noodle juice all over my peanut butter and Nutzo. I'd give 10 stars is I could. However, instead of processing our cancellation, they found and charged a card that had been linked to our account several months prior. Excellent company and products. An item I ordered arrived damaged, I contacted customer care if it’s on the chat application and they resolve my issue expediently also process the refund within the same day so I can replace the object. Once you’re a member, you can place as many orders as you’d like, and shipping is … I also checked the Better Business Bureau (BBB) website and found there were 454 complaints about Thrive. ... Just a note to your Canadian fans. Thrive offers V, GF and organic or kosher products. Rarely do you come across companies that have really great customer service but thrive is one of those. Our Member Services team would be happy to help with your membership charge and any questions or concerns you might have. Thrive Market Member of Years! Check out what 1,905 people have written so far, and share your own experience. As a result, Thrive lost our patronage as well as our families’ for good. Customer service was beyond helpful and refunded right away. Read on for a thorough Thrive Market review covering membership basics, key features, and pros and cons of the site. 92 reviews from Thrive Market employees about Thrive Market culture, salaries, benefits, work-life balance, management, job security, and more. Already posted in the video on YouTube channel about thrive market and products label comparisons. Thrive Market Review: Disadvantages Membership Fee. When COVID hit, we were comforted knowing we had the Thrive service to rely on. I felt like shipping took too long (9 days...just my opinion). I know I personally would spend at least $5 a month just in gas driving to/from the grocery store, and that doesn’t even factor in the money you save due to the low cost/sales on Thrive. We're so sorry to hear you did not have a great Thrive Market experience. I chatted with a representative and they very quickly solved the problem, no issues. I had glass break in my package and they fixed the solution. Do you agree with Thrive Market’s star rating? My package arrived damaged with items that had leaked. Thrive Market Review. I tried to make a purchase and they would not honor the credit I was offered when I signed up.Note: thrive market responded to this, their customer service told me they would not assist me which was why I thought I should share my feedback with prospective customers. Given this fact, I was quite eager to let people in on what it is all about with this Thrive Market Review. 1,961 reviews for Thrive Market, 4.1 stars: 'Thrive has almost all of the brands and products I buy regularly. Great Customer Service, Great Products, GREAT Company. I didn't even know my package was damagedThen I got an email from Carolyn, who told me about it, apologized, gave me a $5 coupon and offered to reship the order. Thrive Market is Terrific I had questions about my account and was treated kindly, professionally, and respectfully. BEWARE! Great variety of interesting products. Their products are wonderful, their selection is always growing, and shipments arrive quickly. Great variety of quality products at great prices with an outstanding customer service available 24/7. Thrive Market has always been a fantastic company to work with and I've very rarely had issues, but when there were, Thrive Market customer service was always ready, willing, and able to solve those problems. Excellent customer service!! Shopping around Thrive was a great experience. However, we're working hard to get things back in stock. | Read 2,241-2,260 Reviews out of 2,355 Reply. Online discount markets are rapidly growing in popularity, due to their convenience. Not only did they resolve my inquiry, but made sure I was completely satisfied and all of my questions / concerns resolved before the chat ended. So excited about finding Thrive a few months ago. Thrive market provides touchless, contactless pickup of groceries, food and supplies to our front door. Everything is wrapped so diligently. They ship free for orders over $50 and they offer memberships to people with low income. How can you top that?? Due to a spike in demand, some items are sold out. That’s above and beyond- Thrive Market … Thrive Market Reviews, gives access to consumer reviews and wholesome foods and products at everyday wholesale prices, It’s a great place to shop online and get quality food at reasonable prices. Thrive Market is essentially a full-service online grocer that can provide most of your needs in one trip/delivery. I decided on holding off on renewing and I was very easily able to have my money refunded. One of its newest competitors on the scene is 5-year old Thrive Market who started in 2014 with a mission to address the geographical and monetary challenges that bar communities from healthy food. I received my box today and an item had been damaged and powder was every where. The situation was handled professionally and efficiently. It was immediately rectified w a credit to my account. It’s helping to save lives. Was offered an immediate resolve.The quick response and generous refund was very appreciated. Quality items, fair prices (discounted) and amazing customer service. Very helpful to order pantry items at a discount price without going to the store during the pandemic. | Read 21-40 Reviews out of 1,905 I would definitely recommend if you have the budget. Thrive Market Reviews. Thrive has so many products at affordable prices. The food is great. Extremely satisfied with the order, wonder noodles were the best and all primal kitchen sauces are great too. Also a shout out to Jenny, who helped get everything right! I have never had a problem. We're so sorry for any trouble you had redeeming your discount, Natalie! My last order had a jar of olives that had gotten crushed in transit. I love Thrive market, but this is the second time in the last two months that I have received a box with broken or crushed items. I already pay for both an Amazon Prime membership and a Costco membership and really didn’t want to get “suckered” into another one (nor did I want to give up either of those memberships!). No complaints except for MY letting TMkt goodies run too low & run out. I love Thrive and all they offer! Thrive Mkt (and Wesley) made it right quickly and easily. © 2021 Trustpilot, Inc. All rights reserved. Then they got so backed up, they stopped taking orders altogether (for at least 4-6 weeks as I recall). Here's my experience and how I saved more than $100 on my first order. Like other wholesale retailers like Costco, Thrive Market requires a membership to shop their catalogue of products. On my most recent order, I ran into a problem with one of the items (I couldn’t turn the dial on a deodorant). Thrive Market is a membership-based grocery delivery website with organic options. At the moment Thrive does not ship to Canada but may in the future. There was a good selection. Thrive Market ROCKS!! The Thrive Patch is a weight loss plaster claimed to aid weight loss and offer other health benefits. Received two items that were damaged. It's kind of like Costco or Sam's Club, but for healthy food. TOO GOOD TO BE TRUE! We’re seniors, a retired couple. Product was damaged during shipping. I received a box with broken bottles. I was not rushed, and they constantly kept me informed when they needed to review things. Hope your experience is better but BUYER BEWARE. We love Thrive. Thrive Market matches every paid Thrive Market membership with a free membership for someone in need. If you’re not familiar with Thrive Market, it’s a membership-based website that can help you save money on your favorite organic products so you’ll never have to pay retail prices again. Great service with nice and real people. © 2021 Trustpilot, Inc. All rights reserved. No complaints about the customer service. Thrive Market also offers a hefty incentive for sharing their services via a unique code: The code gets each of your friends 15% off, and you get $25 in Thrive Cash when they become a paying member. They have a yearly fee but with each membership, they donate one membership to a family in need. Check out what 1,668 people have written so far, and share your own experience. The only items you cannot order from them is fresh produce. Thrive stands by their products acknowledge that rare mishaps occur, and provides solutions to their customers in a timely and efficient manner. Thrive customer service provided a gift card in exchange for product! Thrive Market currently ships to all residential and commercial addresses in the Contiguous U.S. We do not currently ship to P.O. I contacted thrive about this and my concern was met with a friendly attitude and the issue was resolved without needing to re-explain the situation. My membership renewed sooner than I thought. Thrive Market is diverse, provides amazing opportunities to grow within the company, effective communication between departments, has an amazing mission, plus great people.